How To Book

Terms And Conditions

Schedule my trip to BG

Bookings

It is a normal practice for us to discuss each detail of your tour with you and only after finalizing all aspects of the tour package, we proceed with bookings.

No deposit is required with booking.  Bookings are accepted at least 40 days prior to arrival date. Reservation may be made by e-mail or fax, filling in the Contact-Booking Form.


Payment

Within a week after your booking is reconfirmed by us, we will forward an invoice verifying details of the services booked. You must reconfirm your booking as definite by card payment of a 20% deposit. We will send you our bank's Authorization form for a credit card payment, asking you to sign it and send it back to us.

The balance payment for all tours is due 2 weeks (14 days), unless otherwise stated on your confirmation invoice. Private customized payment plans are available upon request.

Brill Travel reserves the right to cancel any booking for which deposit payment has not been received on the due date.

We accept Visa, Eurocard/MasterCard or JCB and/or bank transfers into our bank accounts.

Credit card payments, excluding deposit payment, are subject to a 5 % bank fee.

After receipt of the deposit payment, we will issue our voucher for the prepaid services and send it to you by e-mail.


Tour price

Package price includes land arrangements only. Every tour description indicates all services included.Airfare is not included. Not included are visa/passport fees, photos, items such as laundry, telephone, beverages and extra meals, insurance, gratuities, airport taxes and fees. Prices for tours and tour packages, quoted in EUR or US$ are valid and guaranteed, if prepaid.


Cancellations, booking changes & refunds

Notice of cancellation must be made in writing.


The following scale of charges will apply when cancellation is notified:

No. of days prior to tour commencement Cancellation fee as % of total price
Over 30 days No fee
30–21 days Deposit
20–14 days 25%
13–1 days 30%
Non-show 100%

A fee of 20 EUR per person will be charged for any revision or alteration made after tour reconfirmation.
In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim.


Before you go

Documents

On receipt of the deposit, we send you reconfirmation of space, together with our voucher. Travel insurance is strongly recommended. Please contact your local insurer, you must purchase insurance directly from a local insurer.

It is your responsibility to obtain a valid Passport.  Non EU, US, Canada, Japan,Israel etc. passport holders must obtain their own visa.  Information is available at www.mfa.government.bg

NEW! Holders of Schengen visas will be able to visit and stay in Bulgaria, Macedonia, Serbia and Romania without  visas.

It is your responsibility to check the accuracy of airline tickets and all travel documents.

Health Requirements: Any physical or mental disability requiring special attention must be noted at time of booking. All health requirements must be checked with your travel doctor.


Responsibilities:

We are responsible for supplying the services and accommodations, as described and reconfirmed in the tour programme. We guarantee the price quoted in EURO or US$, in case a deposit is paid. We reserve the right to cancel booking should a deposit payment is not made on time.